Frequently Asked Questions...
1
Are there age restrictions for screenings?
Yes. The age restriction is taken directly from the BBFC classification
2
Do you cater for accessibility needs?
The venue is on the ground floor with accessible doorways. For any accessibility needs, please contact The Vault directly so that we can understand your requirements
3
Can I reserve my seat?
You can reserve your seat(s) if you make your online booking. You can pay on the door, but you will not be able to reserve seating prior to your arrival
4
Is there parking available at The Vault?
There is limited parking (inc disabled bays) at The Vault. Additional parking options can be found on surrounding residential roads and in Mill Road Long Stay Car Park. Please be advised that owners park at their own risk. Parking spaces cannot be reserved
5
Are refreshments available?
Light refreshments will be available to purchase before the screening. Hot and cold beverages, crisps, chocolate and of course popcorn will be available. We ask that you don't bring your own (unless there is a dietary requirement to do so) as sales help towards the costs for each event. You will be able to bring your own alcohol to those screenings where we have not applied for a licence, but will be subject to a small 'corkage' fee
6
Is there an interval during the film?
There will not be an interval, however you are free to leave and re-enter the venue as required
7
Can I access the venue before the start of the film?
Yes, the venue will open 30mins prior to any screening and refreshments will be available
8
How much are tickets?
Pre-booked tickets and those purchased on the door are £5 each. There is a small booking fee added to the transaction for pre-booked tickets. Members are entitled to FREE entry to any screening (except NT Live and subject to availability) but must pre-book their seatÂ
9
Do I need to bring my tickets and ID to the event?
Yes please. Tickets will be sent electronically and will help us to register you quickly on arrival. Tickets can be presented as hard copies or on mobile devices. Members may also be asked to display their membership cards. You may be required to show ID depending upon the BBFC certification for the film
10
What is the quality of the film?
Films will be screened on a 2.7m x 1.5m screen in a 16:9 format using a Bluray Disc. Speakers are positioned at either side of the hall to give good sound quality. Although not to the standard of a regular cinema, you will still have a very enjoyable experience
11
How comfortable is the seating?
The chairs at the venue are padded but are not the usual type you'll find in a regular cinema. However, you can bring additional cushions to make your experience more comfortable